= Payment Methods =
All payments take place exclusively through ETSY. I do not have any access to the method used to pay or your personal data, beyond name and shipping address.
I cannot guarantee the security of data which you send by email. Accordingly, please do not send me payment information using email.
= Pricing Policy =
All prices shown on the website are in US Dollars. Prices may change and offers may be withdrawn at any time.
= Order Cancellation =
If you wish to cancel your order placed online, please contact me stating your intention to cancel the order.
= Shipping Policy =
I offer free domestic shipping one orders of 35USD and above.
Regular orders will be shipped through USPS, First class mail. Estimated time of shipment depends on demand. I create many of my items after an order has been received and, in the order, they have been purchased.
All US orders are shipped with a tracking number for your ease and peace of mind. ETSY tracks both domestic and international orders.
= Pre-transit =
Once I purchase a shipping label from ETSY, I will send the respective item on that day. However, the local USPS does not check parcels if not specifically requested. These are not tracked until they reach a major hub or sometimes not until right before their delivery. Pre-transit means that the order is not being tracked yet, not that it hasn't shipped yet.
= Some additional information =
Please note that I cannot guarantee specific delivery dates and cannot be held accountable for delays in customs clearance.
I am not responsible for lost, damaged or stolen packages that are not insured with the USPS.
Postal insurance is not included in your purchase. If you would like to insure your item, please, contact me before your purchase. Additional fees will apply.
I cannot be held responsible should local customs authorities wish to confiscate any particular item or charge any import duty on such items. The recipient is responsible for paying the duty.
Please, contact me with any additional shipping requests before purchase.
The estimated time of shipping, depending on the purchased item, from one week to one month.
I work alone and am dealing with severe chronic pain, in addition to four chronic conditions. I would love to be faster in my work and shipping, but I simply cannot. I apologize for any inconvenience.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I am aware that it is difficult to shop online and it always involves a risk that you will not be completely happy with your order. If that is the case, just contact me to let me know you are returning the item and I will refund the item's cost, no questions asked.
Please, make sure the item is not damaged and well packaged when you return it, and please, include a tracking number.
In contrast with most online stores, the feedback you leave counts toward the rating of the whole store, not just the item, so please, contact me prior to leaving a negative feedback. In most instances, I will be able to address your complain and make your shopping experience a positive one.
If you have any questions, please do not hesitate to contact me.
Polymer clay is a relatively new material. It is sold in blocks with a soft consistency similar to play-dough, but once cured, the clay hardens. Depending on clay brand, type of design, and processing, it can be very hard or semi-flexible. Most of the items in my collection such as cuffs and bib necklaces are semi-flexible so they are easy to put on. They are light and comfortable to wear, but quite sturdy. A polymer clay item can of course break, but I use a technique that makes them stronger and more resistant than what you can usually purchase.
My polymer clay items are finished with acrylics, mica powders, and other materials after being cured, and are coated with clear gloss to protect them. In the titles you will see described the colors of the items. A piece described as a copper polymer clay item is not made of copper, it is crafted of polymer clay so as to resemble copper in appearance.
Care is easy. Simply wipe the item with a damp cloth and let dry.
All items, except cuffs that use blanks as support, can be customized, usually at no further cost.
Many of my items are made to order, except one-of-a-kind listings. None of my items is mass produced, manufactured or for resale (as it is the case of many Etsy shops). Handmade work requires time, effort, and a lot of love and hence there is a wait time of 2 to 3 weeks. All one-of-a-kind items are ready to ship in 1 to 3 days.
Thank you very much for your interest and understanding!
I purchase all my earring wires from craft stores. They are nickel-free, but are not specifically listed as hypoallergenic. These earring wires may not be the best option for you if you have very sensitive ears.
I can replace earring hooks with earring clip-ons if requested in advance.
All photos are taken by me. I am not a photographer so generally these fall short of representing the beauty of the real item. Also colors, though very close to reality, may differ in shade and luminosity.
In my collection you will find several image transfer technique items which were created using my own image transfer technique, but with images that are not my own. In this case, copyright is clearly stated and items were created according to the copyright owner's policy. This allows me to use their image for personal and small commercial use, up to 150 times each item, as long as the image is used for tangible items and is not resold as is.